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What Library staff need to know...

Question of the week...

Simulated workplace platforms

The TDC now has a range of simulated workplaces for students to interact with during their course. You can find more information on these websites and a list with links in the Library Subject Guides. The link to this page is also in Quicklinks box below.

https://tafensw.libguides.com/reusable/simulated 

Added 18 April 2024

More and more staff and students are finding out about our student laptops which is great!

If you have any staff from other Student Support areas such as Disability Support asking for loans that are longer than the 'day loan conditions', please contact Beatriz Aroche or your relevant Manager Library Services.

Added July 2023

About this Guide

This page is for Ask a Librarian operators, to help find the information they need quickly. 

Have this open at the start of your Ask a Librarian session and click on the links as needed.

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Getting into Ask a Librarian

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Use this link and use the Librarian Login at the bottom of the page

TAFEcat - TAFE NSW Network Catalogue (Not approved)

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Something missing from the list?

Send your suggestion to Joanne.clark@tafensw.edu.au

Student Support - Service Desk

  • TAFE NSW students will be able to call the new ICT Student Support Service Desk on 131 601 between 8am and 6pm Monday to Friday for help with:
    • Accessing the TAFE Virtual Desktop
    • Microsoft Office 365 services, including Teams for Classrooms
    • Connectivity issues, such as Wi-Fi
    • Connecting to learning materials using Bring Your Own Device.
  • There is no change to existing arrangements for other technological support services, e.g. password reset.
  • Students need to call 131 601 and follow the prompts for ‘Technology Support’.
  • For more information on the Student Support Service Desk

General guides

Online Learning and Moodle support

Microsoft Teams

Office 365

Adobe products

Connected Learning

Getting started

FAQs - Give Feedback or Request an Update

Have a suggestion for a new FAQ or need to have an existing FAQ updated?

Just email the FAQ email group

LibAnswersFAQs@tafensw.edu.au