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Wi-Fi Support: Windows

Instructions for Connecting to the Wi-Fi

Windows 10

1. Click on the Network Connection icon in the bottom right hand corner.



2. Click on Network & Internet settings.

3. Click on Proxy, and check that
Automatically detect settings 
is on.

4. Close window.


5.  Click on the Network Connection icon in the bottom right hand corner.

6. Click TAFENSW.

7. Type your TAFE NSW username and password​.


Username format:









8. Click OK.

9.  Click Connect at the Windows Security Alert prompt.

10. If prompted, click Continue connecting.

11. You should now be connected to the TAFENSW Wi-FI.

12. To test this has worked

  • open your browser (Chrome/Firefox/Internet Explorer) or search engine (Google/Bing)
  • search for any word.

The results of the search should load and display correctly. 

Still not working?

Try the More Help box on this page. Library staff can also help you to follow the instructions.

Last updated February 2020

Printable Instructions

More Help for Windows Devices

If you have followed our instructions but you still cannot connect to the Wi-Fi, try one or more of these:

Change to manual proxy

If the device does not connect, or says that it is connected to Wi-Fi but there is no internet, you need to set the proxy.

  • Follow from step 1 to step 3 in the main instructions to arrive at the Proxy tab
  • turn off Automatically detect settings

  • under Manual proxy setup, turn on Use a proxy server
  • type in the  Address
                             Port       8080

  • click Save.

Note: to access your home or other Wi-Fi, you will need to change the proxy settings back to automatic proxy. To do so, switch Automatically detect settings to On.

Forget the Network

Needed when you want to start again from scratch, or when you have changed your password.

   Windows 10

  • From the Start menu, click the cog icon to open the Settings app
  • click on Network & Internet, then click on Wi-Fi in the left-hand menu
  • on the right, click on Manage known networks
  • click on TAFENSW network, and then click on the Forget button.

           Now try to rejoin the network from scratch.

   Windows 8

  • Access Settings and then choose the Wireless icon
  • right-click on the TAFENSW network and choose Forget this Network


  • press the Windows key and C to bring up the Windows 8 Charms bar
  • click Settings, then Change PC Settings
  • in the left-hand menu, click Network and then Manage known networks
  • click on the TAFENSW network name and then on the Forget button.

           Now try to rejoin the network from scratch.

If using Firefox as your browser

On your Windows device, if using Firefox, you will need to configure the proxy in the browser.

Search for your version of Firefox on the Internet, to find specific instructions to configure your browser settings. 

Or these instructions may work for some versions of Firefox:

1. Select Firefox tab or Tool icon.

2. Options

3. Advanced

4. Connection - Settings

5. tick Automatically detect settings for this network.

Windows 7

Please note that devices running Windows 7 and earlier are not able to join the TAFE NSW Wi-Fi network.

Still not working? Try our Support and FAQ.