Skip to Main Content
Contact Libraries      Portal Login

Wi-Fi Support: iPhone and iPad (iOS)

Instructions for Connecting to the Wi-Fi

1. Tap Settings.

2. Tap Wi-Fi.


3. Tap to turn Wi-Fi on.


4. Tap TAFENSW in the list.

5. Type your TAFE NSW username and password then tap Join.


Username format:







6.  Tap Trust.


7. Tap the TAFENSW information icon.


8. Scroll down.







Set these to Automatic:

Configure DNS 

Configure Proxy 

Note: If you find you need to change your DNS setting, this may affect your ability to connect to other networks you have configured previously.


9. You are now connected to the TAFENSW Wi-Fi.

10. To test this, you can tap Safari.


11.Type in the search bar.


12. The Google page should load and display correctly.


Still not working?

Try the More Help box on this page. Library staff can also help you to follow the instructions.

Last updated February 2020

More Help for iOS Devices (iPhone and iPad)

If you have followed our instructions but you still cannot connect to the Wi-Fi, try one or more of these:

Change to Manual proxy

If the device says that it is connected to the Wi-Fi but there is no internet, you need to set the proxy.​​​​​​​

1. Tap Settings.
2. Tap Wi-Fi.
​3. Tap the TAFENSW information icon.


4. Tap Manual.undefined






5. Type in the Server and Port fields         





6. Then tap Wi-Fi.
7. Test that you are now connected (see main instructions on this page - from step 10).

Forget the network

This may help if the Wi-Fi connection is not working after following the set-up guide for your device, or when you have changed your password.

  • Tap Settings.
  • Tap Wi-Fi.
  • Tap the TAFENSW line.


  • Tap Forget this network.

Now try to rejoin the network from scratch.

Renew the lease

  • Tap Settings.
  • Tap Wi-Fi.
  • Tap the TAFENSW line.


  • Scroll down, tap on Renew Lease, tap on Renew Lease again.


  • Close Settings by pressing the Home button.
  • test that you are now connected (see main instructions on this page - from step 10).

Still not working? Try our Support and FAQ.