If staff or students need help with basic troubleshooting, contact the appropriate partner library for assistance.
Self service support resources for some issues can be found below.
For technical support, contact ICT Service Desk on 1300 TAFE HELP (1300 823 343), or log a call in the IT Self Service Portal.
Click on Begin to let us know what you think about this resource or report an issue.
Or if it is help that you need, email or chat with a librarian or view our FAQs.
For support with issues using MobileStaff Kiosk contact the appropriate partner library for support. To access a recorded MobileStaff Kiosk usage training session and PowerPoint click on the link below.
North Region CLCs
Byron Bay - Wollongbar
Murwillumbah - Kingscliff
Nambucca Heads - Kempsey
Scone - Newcastle
Singleton - Newcastle
Tomaree - Newcastle
Yamba - Grafton
South Region CLCs
Batemans Bay - Moruya
Bega - Bega
Corowa - Albury
Deniliquin - Deniliquin
Hay - Deniliquin
Jindabyne - Cooma
Narrandera - Leeton
West Wyalong - Griffith
West Region CLCs
Bourke - Dubbo
Cobar - Broken Hill
Coonabarabran - Gunnedah
Glen Innes - Glen Innes (Tamworth as back-up)
Grenfell - Orange
Tenterfield - Inverell
Quirindi - Tamworth