Issues with your account
Access to EBSCO eBooks is set up using Single Sign On (SSO).
Technical and account issues:
Do I need an EBSCO eBook account?
You do not need to create an EBSCO eBook account. When you log in with your TAFE NSW username and password, an account will be created for you automatically.
I do not know/ I have forgotten my TAFE NSW password
You can reset your Adobe ID password by following the instructions found in the Adobe helpsheet Reset or change your Adobe password. Please note that when you reset your password you will need to re-authorise your Adobe apps where required.
Why is there no Full Download button?
There is no Full download button because the book you selected is not available for a full download. You may be able to download a chapter instead. Go to the Chapter download tab for instructions.
How long will the eBook stay on my device?
If the book is available for a full download, you can nominate how long it will stay on your device from 1 to 7 days.
The book is in use, when can I use it?
If you see the message Sorry, this eBook is In use that means all copies are currently in use. Just try again later. If a book is very popular, we recommend to try again later in the day or in the early morning.
Can I find eBooks through the Library Catalogue?
Yes, you can find eBooks in the TAFE NSW Library Catalogue.
If I make notes in an eBook can I see my notes once I have returned the book?
To save notes for reviewing at a later date, you need to sign in to the Folder located on the toolbar. To review the notes, go to your Folder and click on notes.
If I download a chapter will it expire?
When you download a chapter it will download as a PDF and will not expire.
Can I see a list of books that I have previously viewed?
EBSCO eBooks does not keep a record of the books that you have viewed. To view books at a later date select Add to folder.To view these books go to the folder and select eBooks.
Can I open EBSCO eBooks in my Kindle eReader device?
You can download the Send to Kindle app to your device to send your eBook PDFs to your Kindle. To learn more go to Send to Kindle.