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Contact Libraries    Portal Login

Print, Copy and Scan Support: FAQs

FAQs

  

  • No, you can only release your own print jobs from a TAFE NSW computer using your TAFEcard or TAFE NSW user ID.

  

  • As a student, you will receive a TAFE NSW email address on enrolment. You will be able to log into the device using your TAFE NSW ID and password (your TAFE NSW ID is the first part of your email address).

  

  • If you are currently enrolled, you can ask your local Student Services staff to issue or reset your password.
  • In some locations, Library staff may also be able to issue and reset your password.

  

  • Your have 24 hours to release your job before it will be deleted.

  

  • Leave your USB in place.
  • Logout of Papercut.
  • Swipe your card or enter your details again to login.
  • If the USB icon is now solid (no longer flashing) you can continue from Step 3.

  

  • You can’t print directly from a USB or SD card. This function has been disabled for operational reasons. You can use a TAFE computer to send the work from your USB or SD card to the MFD and then release the job in the normal manner.

  

Information and Troubleshooting for Staff

TAFE NSW staff login required.

Find out:

  • What you can do with MFDs
  • How to use an MFD
  • Supplies and troubleshooting
  • Frequently Asked Questions

Staff can also search for knowledge articles or log a call on the IT Service Support Help Desk.

Support For Student Printing

Library staff will be able to help you copy, scan and print when using the MFDs in the library.