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LinkedIn Learning Support: Support and FAQ

Support for Students

Support for students on campus

Issues with your account

  • If you can not log in to Linkedin Learning and other TAFE NSW logins like the TAFE NSW Student Hub, visit the Student Administration Office at your local campus. Please note that only current TAFE NSW students and staff have access to Linkedin Learning.

Technical issues

  • Library staff on campus may also be able to assist, but please note we cannot troubleshoot and support all devices. You are welcome to access LinkedIn Learning via computers on campus

Navigation issues

  • See the Searching and Features tabs. Library staff on campus are also happy to help you use Linkedin Learning.
Support for TAFE NSW Digital students
  • For help with accounts and other issues, please contact your teacher or the Student Administration Office in the first instance. If you are near a TAFE NSW campus, Library and local Student Administration Office staff will be happy to help. 
  • Please note that some countries do not allow access to LinkedIn Learning.

Student Technology Service Desk

Library staff can help you follow the instructions on this guide when you are on site.

Further technical help may be available via the Student Technology Service Desk. Call 131 601 and follow the prompts.

Students who may be deaf or hard of hearing, can seek assistance through the National Relay Service or may lodge a request online through the get technology help form.

Support for Staff

Technical and account issues

  • Your local campus library can help with navigation and minor technical issues.
  • You can also log a ServiceNow call via the staff portal.

Training

  • Library staff are available to run training sessions for you and your students.

Log in to Linkedin Learning Via Your App

1. At the app on your device, click Sign in.

   Sign in

 

2. At the next screen, enter tafensw.edu.au instead of an email address and click Continue.

   Sign in I Sign in using the same email address you use for Linkedin.com or your organization email | Email tafensw.edu.au |Continue

 

3. At the TAFE NSW login screen, log in using your TAFE NSW username and password.

   Sign in with your TAFE NSW account: User ID Example jane.citizenq, Password. Log in

Alternative Logins - Via the Student Hub

Logging in via the TAFE NSW Hub

Log in to your TAFE NSW Hub using your TAFE NSW username and password.​

 Students click on Linkedin Learning in the Resources and Information Links  box. 

View LinkedIn Learning

 Staff click on Linkedin Learning in the My Resources box.

FAQs

  

The preferred email address is your TAFE NSW email. Staff use their email ending with @tafensw.edu.au and students use their email ending with @studytafensw.edu.au.

  

At the LinkedIn Learning the Sign In page enter tafensw.edu.au into the email field. This will take you to the TAFE NSW login page. Log in with you TAFE NSW username and password.

  

  • If you do not know or have forgotten your password, you can reset it by following the instructions in the Student self-service: Password reset guide. Remember, this only works in a browser like Google Chrome or Microsoft Edge, not on a login screen on a TAFE Library or classroom device.
  • Alternatively, contact your local campus Student Administration Office or call 131 601.
  • Library staff may also be able to reset your password. After asking you a number of security questions, they can give you a temporary password that you need to reset as soon as possible.

Should I Activate My LinkedIn Members Account When registering my TAFE Account?

Please do not add your other account when first registering your TAFE NSW account.

Adding your other account when you first register your TAFE account will cause difficulties with accessing any TAFE created links we may give you. If you have an existing LinkedIn account you can add it later.

At the following 2 steps, click Continue without LinkedIn and Do not connect my account.