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Bachelor of Community Services: CSCSI101A Specialist Communication

Prescribed Text

Community services intervention : an introduction to direct practice (2014) - eBook and book by Vera Lloyd

Recommended Texts

Basic personal counselling : a training manual for counsellors (2022) - eBook by David Geldard; Kathryn Geldard ; Rebecca Yin Foo
Counselling skills and theory (2021) - eBook and book by Margaret Hough
Modern social work theory (2021) - Book by Malcolm Payne
Various editions available
Practice skills in social work and welfare : more than just common sense (2023) - Book by Jane Maidment; Ronnie Egan; Raewyn Tudor
The road to social work and human service practice (2024) - eBook and book by Donna McAuliffe; Lesley Chenoweth; Jennifer Boddy
Social work and human service practice (2008) - Book by Ian O'Connor
Social work methods and skills : the essential foundations of practice (2012) - Book by Karen Healy

Recommended Websites

Readings

cetv. (2006, June 15). Therapeutic communication skills [Video].
YouTube. https://youtu.be/xpFkrD02t1A
Healy, K. (2012). Social work methods and skills: The essential foundations of practice.
Palgrave Macmillan. (pp. 22-52)
Lloyd, V. (2014). Community services intervention: An introduction to direct practice.
Taylor & Francis Group.
Chapter 3 Practitioner characteristics and attitudes
O’Connor, I., Wilson, J., Setterlund, D., & Hughes, M. (2008). Social work and human service practice (5th ed.).
Pearson Longman. (pp. 80-112)
Turkle, S. (2012, February). Connected, but alone? [Video].
TED. https://www.ted.com/talks/sherry_turkle_alone_together?language=en

Harms, L. (2015). Working with people: Communication skills for reflective practice (2nd ed.).
Oxford University Press. (pp. 25-40)
Klebold, S. (2016, November). My son was a Columbine shooter. This is my story [Video].
TED. https://www.ted.com/talks/sue_klebold_my_son_was_a_columbine_shooter_this_is_my_story?language=en
Lloyd, V. (2014). Community services intervention: An introduction to direct practice.
Taylor & Francis Group.
Chapter 5 The change process in practice
McGhee, A. (n.d.). Respect: Ethical imperative, or skills for success?
The New Social Worker. http://www.socialworker.com/feature-articles/ethics-articles/respect-ethical-imperative-or-skills-for-success/
O’Connor, I., Wilson, J., Setterlund, D., & Hughes, M. (2008). Social work and human service practice (5th ed.).
Pearson Longman. (pp. 80-112)
VitaminBri. (2015, March 5). The importance of listening [Video].
YouTube. https://youtu.be/7gYxrRQffLE

Brown, B. (2010, June). The power of vulnerability [Video].
TED. https://www.ted.com/talks/brene_brown_on_vulnerability?language=en
Geldard, D., Geldard, K., & Foo, R. Y. (2022). Basic personal counselling: A training manual for counsellors (9th ed.).
Cengage.
Chapter 3 Influence of the counsellor's values
Chapter 4 Learning foundation skills
Chapter 5 Joining and listening
Chapter 6 Reflection of content (paraphrasing)
Hough, M. (2021). Counselling skills and theory. (5th ed.).
Hodder Education Group.
Chapter 1 Key aspects of counselling
Knapp, H. (2014). Therapeutic communication: Developing professional skills.
Sage. (pp. 34-36)

Chenoweth, L., & McAuliffe, D. (2021). The road to social work & human service practice (6th ed.).
Cengage Learning Australia.
Chapter 5 Finding the right maps: The knowledge base of practice
Corey, G. (2013). Theory and practice of counseling and psychotherapy (9th ed.).
Brooks/Cole. (pp. 172-209)
Grande, T. (2016, January 10). Theories of counseling: Person-centered therapy [Video].
YouTube. https://youtu.be/-Uqv3dlmVD0
James, A. (n.d.). 6 mindfulness exercises you can try today.
Pocket Mindfulness. https://www.pocketmindfulness.com/6-mindfulness-exercises-you-can-try-today
Lloyd, V. (2014). Community services intervention: An introduction to direct practice.
Taylor & Francis Group.
Chapter 7 Practice approaches: Models of intervention
National Child Traumatic Stress Network. (n.d.). Resilience and child traumatic stress.
http://www.nctsn.org/sites/default/files/assets/pdfs/resilience_and_child_traumatic_stress_0316.pdf
NSW Health. Didja know: Cultural information & communication guide.
https://www.nslhd.health.nsw.gov.au/AboutUs/Documents/publications/Didja%20Know%20Final.pdf#search=didja%20know

Christensen, D. N., & Todahl, J. L. (1999). Solution based casework: Case planning to reduce risk.
Journal of Family Social Work, 3(4), 3-24.
Graybeal, C. (2001). Strengths-based social work assessment: Transforming the dominant paradigm.
Families in Society, 82(3), pp. 233-242.
Hutchinson, A. (2013). Care management.
In M. Davies (Ed.), The Blackwell companion to social work (pp. 321-332). Wiley-Blackwell.
Lloyd, V. (2014). Community services intervention: An introduction to direct practice.
Taylor & Francis Group.
Chapter 1 Introduction to social casework

Dickerson, F. B. (1998). Strategies that foster empowerment.
Cognitive and Behavioral Practice, 5(2), 255-275. https://doi.org/10.1016/S1077-7229(98)80010-2
Munro, E. (2001). Empowering looked-after children.
Child and Family Social Work, 6(2). pp. 129-137.
Payne, M. (2014). Modern social work theory (4th ed.).
Palgrave Macmillan. (pp. 294-317)
QCOSS. (2014, December 2). Grassroots empowerment of a local Aboriginal community [Video].
YouTube. https://youtu.be/_d3wDRsnkQo
Safe and Equal. (2016, August 8). Understanding family violence: Emily Maquire [Video].
YouTube. https://youtu.be/NquV1d5Mr20
TEDx Talks. (2012, October 5). How to ignite and empower children: Soulaima Gourani [Video].
YouTube. https://youtu.be/88lL_CpCS48
Thinking Beyond Borders. (2012, May 10). What is empowerment? [Video].
YouTube. https://youtu.be/qRlgdsnj_3w
Vijayann, M. (2014, June). Find your voice against gender violence [Video].
TED. https://www.ted.com/talks/meera_vijayann_find_your_voice_against_gender_violence?language=en#t-6775

Findlay, R. (2007). A mandate for honesty, Jeff Young’s no bullshit therapy.
Australian & New Zealand Journal of Family Therapy, 28(3), 165-170.
Ontrack Program Resources. (2013, May 21). Tough cases: Working effectively with ex-offenders, court-mandated, and treatment-resistant clients [Video].
YouTube. https://youtu.be/kRkWVtQDDZo
O’Connor, I., Wilson, J., & Setterlund, D. (2003). Social work and welfare practice (4th ed.).
Pearson Education Australia. (pp. 119-163)
O’Donohue, D. (2009). Using constructive challenge during intervention.
In J. Maidment, & R. Egan (Eds.), Practice skills in social work and welfare: More than just common sense (2nd ed.). (pp. 239-257). Allen & Unwin.
Stephenson, J. (2016, September 19). Positive mind in 5 minutes meditation [Video].
YouTube. https://youtu.be/3RxXiFgkxGc
TEDx Talks. (2013, March 21). Three myths of behavior change: What you think you know that you don't: Jeni Cross [Video].
YouTube. https://youtu.be/l5d8GW6GdR0
Trotter, C. (2015). Working with involuntary clients: A guide to practice (3rd ed.).
Allen & Unwin. (pp. 18-77)

Australian National University. (n.d.). Different types of disabilities.
https://services.anu.edu.au/human-resources/diversity-inclusion/different-types-of-disabilities
CrashCourse. (2014, September 23). Trauma & addiction: Crash course psychology #31 [Video].
YouTube. https://youtu.be/343ORgL3kIc
Guess, W. (2015, November 5). Improve your life using the stages of change model (Transtheoretical) [Video].
YouTube. https://youtu.be/Twlow2pXsv0
Knight, B. (Reporter). (2017, August 17). Rehab Inc. [TV series episode].
In C. Hichens (Producer), Four Corners. ABC News. http://www.abc.net.au/4corners/rehab-inc.-promo/7827128
Patty, A. (2013). One day in the life of a DoCS caseworker.
Sydney Morning Herald. https://www.smh.com.au/national/nsw/one-day-in-the-life-of-a-docs-caseworker-20130821-2sb4l.html
TED. (2015, July 10). Everything you think you know about addiction is wrong: Johann Hari: TED [Video].
YouTube. https://youtu.be/PY9DcIMGxMs
TEDx Talks. (2013, October 31). Transcending addiction and redefining recovery: Jacki Hillios at TEDxBoulder [Video].
YouTube. https://youtu.be/gzpTWaXshfM

Black Dog Institute. (n.d.). Hints to avoid harmful stress.
https://www.blackdoginstitute.org.au/docs/default-source/psychological-toolkit/17-stresshintstoavoidharmfulstress.pdf?sfvrsn=2
Geldard, D., Geldard, K., & Foo, R. Y. (2022). Basic personal counselling: A training manual for counsellors (9th ed.).
Cengage.
Chapter 34 Crisis intervention
James, R. K., & Gilliland, B. E. (2005). Crisis intervention strategies (5th ed.).
Thompson Brooks/Cole. (pp. 19-51)
TEDx Talks.(2016, March 15). Understanding PTSD's effects on brain, body, and emotions: Janet Seahorn: TEDxCSU [Video].
YouTube. https://youtu.be/BEHDQeIRTgs

BlueRidge AHEC. (2013, September 28). Communicating with mental health clients [Video].
YouTube. https://youtu.be/8-GYNZwBmLU
CrashCourse. (2014, August 26). Psychological disorders: Crash course psychology #28 [Video].
YouTube. https://youtu.be/wuhJ-GkRRQc
Victorian Government Department of Health. (2013). National practice standards for the mental health workforce 2013.
https://www.health.gov.au/sites/default/files/documents/2021/04/national-practice-standards-for-the-mental-health-workforce-2013.pdf
jockmclaren47. (2010, October 26). DSM-5: Critical review - part 1 [Video].
YouTube. https://youtu.be/eeEx1MqqE7M

Australian Association of Social Workers. (2020, November). Australian Association of Social workers code of ethics.
https://aasw-prod.s3.ap-southeast-2.amazonaws.com/wp-content/uploads/2023/08/AASW-Code-of-Ethics-2020.pdf
Australian Community Workers Association. (n.d.). ACWA code of ethics.
https://www.acwa.org.au/wp-content/uploads/2023/01/ACWA-Code-Of-Ethics-Jan-2023.pdf
Forester-Miller, H., & Davis, T. E. (n.d.). Practitioner’s guide to ethical decision making.
American Counseling Association. https://www.counseling.org/docs/default-source/ethics/practioner-39-s-guide-to-ethical-decision-making.pdf
Lloyd, V. (2014). Community services intervention: An introduction to direct practice.
Taylor & Francis Group.
Chapter 2 Professional responsibilities and practice standards
Power of Words. (2010, February 23). The power of words [Video].
YouTube. https://youtu.be/Hzgzim5m7oU

Henry, A. (2015, December 9). How to recognise the signs of burnout before you're burned out.
Lifehacker. https://lifehacker.com/how-to-recognize-the-signs-of-burnout-before-youre-burn-1746870361
Howes, R. (2008, November 13). Therapist burnout: Preventing therapist burnout.
Psychology Today. https://www.psychologytoday.com/blog/in-therapy/200811/therapist-burnout
Reynolds, V. (2011). Resisting burnout with justice-doing.
The International Journal of Narrative Therapy and Community Work (4), 27-45. https://vikkireynoldsdotca.files.wordpress.com/2017/12/reynolds2011resistingburnoutwithjustice-doingdulwich.pdf
Smith, J. (2017). A counselor's journey back from burnout.
Counseling Today, 59(10) 48-51.
TEDx Talks. (2014, March 20). Burnout and post-traumatic stress disorder: Dr Geri Puleo at TEDxSetonHillUniversity [Video].
YouTube. https://youtu.be/hFkI69zJzLI
TEDx Talks. (2016, April 16). Drowning in empathy: The cost of vicarious trauma: Amy Cunningham: TEDXSanAntonio [Video].
YouTube. https://youtu.be/ZsaorjIo1Yc
Winch, G. (2014, November). Why we all need to practice emotional first aid [Video].
TED. https://www.ted.com/talks/guy_winch_the_case_for_emotional_hygiene?language=en