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Retail Butchery: Customer Service and Retail Operations

Suggested eBooks and Books

Ignore your customers (and they'll go away) (2020) - Book by Micah Solomon
Service habits: small steps to strengthen the relationships with the people you serve (2020) - Book by Jaquie Scammel
Customer service (2015) - eBook by Ricardo Machado

ClickView eVideos

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Over 3,000 educational videos on a wide range of topics, including health and business, plus instructional content for trades, hospitality and tourism, and more. Many of the videos include resources to support learning.

Customer service excellence in the retail industry (2009)

Suggested eResources

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Contains 10,000+ high quality online courses teaching creative, business and technology skills. The courses are available in all levels from beginners to advanced. The platform provides personalised course recommendations and is aimed at self-directed learning.

Customer service : creating customer value (2015) - eVideo

Suggested eVideo

Growing a retail business - Cunningham Butchers & Food Hall (2018)
YouTube by NIBusinessInfo.co.uk, 4 min.