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Very Short Introductions Support (VSI): Help and FAQs

Support for Students

Support for students on campus

Issues with your account

  • If you cannot log into Very Short Introductions (VSI) and other TAFE NSW sites like the TAFE NSW Student Hub, visit the Student Administration Office at your local campus or call 131 601 to get help with your account. Please note that only current TAFE NSW students and staff have access to VSI.

Technical issues

  • Library staff on campus may also be able to assist, but please note we cannot troubleshoot and support all devices. You are welcome to access VSI via computers on campus.

Navigation issues

 

Support for TAFE NSW Digital students
  • For help with accounts, please contact your teacher, visit the Student Administration Office at your local campus or call 131 601.

 

Student Technology Help Desk
  • TAFE NSW students can call the Student Technology Help Desk on 131 601 and follow the prompts for help to connect to VSI on your own device.

Support for Staff

Access to VSI is set up using referring URL via the TAFE NSW Library Catalogue.

Technical and account issues

  • For TAFE NSW account issues, log a ServiceNow call (staff only). Advise support staff that access to VSI is provided using referring URL.
  • Local campus libraries can also help with navigation and minor technical issues.

Training

  • Library staff are available to run training sessions for staff and students.

Login Troubleshooting

You will need to click on the Profile icon Profile iconon the top right corner to confirm that you are logged into the TAFE NSW’s subscription.

Signed in as Institutional account TAFE NSW - green tickIf you have logged in with your TAFE NSW username and password, it will show that you have signed in as TAFE NSW.

 

Sign in | Get help with access | Personal account | Get email alerts | Save searches | packaged content | Activate purchases and trials | Institutional access | sign in through your institution | sign in with a library card | sign in with username/password | recommend to your librarian | Institutional account management | Sign in as administrator | orange cross

If you have not logged in properly or your current session has expired, you will see various Sign In options when clicking the Profile icon.

Please note: These login methods cannot be used by TAFE NSW students and staff.

In order to sign back into TAFE NSW’s subscription, close all browser windows (including this browser), then reopen the browser and log back into VSI via the  A-Z page.

FAQs

  

You can access Oxford Academic and browse VSI without a personal profile. You only need it if you would like to get email alerts and save searches.
By registering a profile you agree that Oxford University Press can process your personal data for purposes of managing it.

  

No, you can only view them online.

  

Only selected VSI books are available via the TAFE NSW Library Catalogue.

  

You are restricted by Copyright to the amount of information that you can print or download. It is very important that you read the Legal notice, before printing or downloading anything from VSI or Oxford Academic.

  

  • If you do not know or have forgotten your password, you can reset it by following the instructions in the Student self-service: Password reset guide. Remember, this only works in a browser like Google Chrome or Microsoft Edge, not on a login screen on a TAFE Library or classroom device.
  • Alternatively, contact your local campus Student Administration Office or call 131 601.
  • Library staff may also be able to reset your password. After asking you a number of security questions, they can give you a temporary password that you need to reset as soon as possible.